FAQ

Need help with trip cards?

Let us guide you!

We've made it easier to buy flexible travel cards for your car – whether you're travelling in Standard or Business BlueClass. The new design gives you the opportunity to choose how many trips you want and which travel card you travel on.

Find more info here

: A: A flexible trip card is for those who travel by car and want the freedom to decide how many trips you want to buy. You can choose between the following trip cards: Standard Trip Card and Business BlueClass Trip Card.

: A: First select ‘Travel frequently’ in the menu on the left. You can now choose between Standard Trip Card and Business BlueClass Trip Card. The system will show you the total price and validity before you confirm the purchase.

: A: In the 'Travel frequently' menu you can see your active trip cards and remaining trips. Here you can renew or top up new trips for your trip card. You can also see the validity period and travel history.

: Write to us or contact customer service – we will be happy to help you further.